Please use the download links below only if you need to reinstall either version of the software. If you are using BackJack for the first time, please visit our Free Trial page to download the software and register for an Account ID.

Important: the OS 9 download can be used by existing clients only since we no longer accept new OS 9 users effective December 1, 2005.

	Download Software	Leopard Compatible!
OS X OS 9

OS9 Re-installation and Critical Data Recovery

For OS9 data recovery, download the OS9 version of BackJack using the link above and refer to these specific reinstallation and recovery instructions

Please feel free to contact us if you are unsure of any or all of the steps outlined above and/or have any questions/concerns regarding OS9 data recovery - email support@backjack.com

OSX Re-installation and Critical Data Recovery

BackJack can recover your files from any computer, anywhere in the world as long as you have an internet connection and the four required pieces of information:

• Account ID - three letters and 4 or 5 numbers (ie. WBT92892)
• Password - the account's password
• Computer ID - the name that identifies the computer (ie. Server, G4, JoeMac)
• Encryption Passphrase - IMPORTANT: without this, recovery cannot occur as the only person who knows this is you or your account administrator

The following steps outline how to re-install and recover your critical files to a new or different computer in the event of a disaster:

• Download the OSX version of BackJack using the link provided above, install, and launch the BackJack software
• Enter the four required pieces of information when asked by the BackJack Setup Assistant -- Account ID, Password, Computer ID, and Encryption Passphrase -- Click 'Done'
• When the BackJack Console window appears, click on the 'Maintenance' button
• In the Maintenance window, select 'Rebuild List' from the pop-up menu and click the 'Start' button
• Once the list is rebuilt and complete, close the Maintenance window and click on the 'Recover' button in the BackJack Console window
• In the Recover window, select the item you wish to recover from your file tree
• Click the 'Set...' button to set your destination for file recovery (ie. Desktop) and click Save
• Click the Recover button.
• Once your data has completely downloaded, quit BackJack.
• Your recovered data will reside in a folder named 'BackJack Recover <date>'

Further OSX instructions with screenshots can be found here. Please feel free to contact us if you are unsure of any or all of the steps outlined above regarding OSX data recovery - email support@backjack.com