Recover Your Data

Note: In order to see all of your backed up items, expand the levels by clicking on the arrows to the left hand side of each item - note that the items are NOT displayed according to your Backup Sets - rather, the items are displayed using the same hierarchy (path names) as on your own Mac for ease of navigation (ie. this structure should be more familiar to you).

 

This feature allows you to recover items that have been previously backed up and are now being stored on our servers. You can:

 

When you click on 'Recover' from the Main Console you will come to a screen that allows you to:

  • see your backed up files and how they are being stored in the Recover window
  • view the original file size
  • view the last modified date
  • view the date the item (ie. file/folder) was backed up
  • most importantly, recover files from our servers

 

Viewing Your Stored Files

The Recover window automatically expands any single item entries beginning with the root level until it encounters more than one file/folder at a given level (single volume only). This allows for quicker navigation to the important files/folders.

The Recover window has been designed to show you the paths that lead to where your information is stored. These paths are exactly the same as on your own Mac for ease of navigation in finding your items in the Recover window.

The arrows to the left allow you to expand the levels. If the arrow points down, it indicates that the level is expanded. You can collapse the levels simply by clicking on the arrows so that they point to the right. Individual files will not have an arrow beside them.

Selecting Items to Recover

Now let's take a look at the most important feature of this window ... recovering files.

Note: You can mark an entire folder for recovery OR you can mark specific files within a folder. For this initial version, you can only mark and recover a single item at a time.

ACTION: To select an Item for recovery, simply click on the item itself (ie. folder) or individual file. You can deselect an Item at any time by clicking anywhere outside of the items field. Once you select an item, you will see how it is automatically entered into the field entitled 'Selected Item to Recover'.

ACTION: Once you have determined the Item you want to recover, click on the SET button (under Destination field)

BackJack will ask you to determine:

  • the name of your Recovery Folder - you will notice that it defaults to the name BackJack Restore yyyy-mm-dd
  • where you want to put your Recovery folder on your hard drive

ACTION: Go ahead and rename the Recovery Folder if you wish and choose a location on your hard drive - you can Once you have done that, you can click on SAVE. If you do not wish to continue, click CANCEL.

Setting Recover Options

If you select a folder to recover, you have the option of recovering:

  • the most recent revision only
  • up to xx latest revisions
  • all revisions

Note: revision options do not work by applying to individual file - you need to go to the root folder and apply the options to it (if you are storing multiple revisions of something) - if you select an individual file, BackJack will recover that single file only - it will not necessarily be the most recent if you have 'most recent' selected (won't provide multiple or all revisions)

If you select multiple revisions for Recovery, BackJack will put the Revisions into a separate folder for convenience.

ACTION: Select the appropriate Revision options (radio button). Go ahead and click on the RECOVER button.

Performing a Recovery

BackJack will then begin the process of recovering your Items. The Recovery Progress window is important for monitoring the status of your recovery session. It relays the following information to you:

  • start time (date and time the recovery session started)
  • elapsed time (how much time so far has elapsed in the recovery process)
  • time remaining for the recovery session to complete
  • total number of files to recover
  • number of files already recovered
  • number of files remaining to be recovered
  • original file size

Note: the Files Recovered value will only change after the file is fully recovered (ie. successfully recovered, decompressed and decrypted). If you see the file names changing; however, the number of files recovered data is not being updated, there is a problem and you should stop the Recover process.

Once your files/folders have been recovered, they will be available for access by simply navigating to where you saved the Recovery folder on your Mac.

BackJack will automatically take you back to the Recover Window.