Friday
Dec032010

How to Send Your BackJack Log

Last Modified: December 3, 2010
Products Affected: BackJack 5, Mac OSX 10.5, 10.6
Versions: All
Article: KB100016

There are 2 ways to do this:

  1. You can go to BackJack's Window menu and select 'Log'. This will open a window that will let you copy/paste the contents of the log into your email message.
  2. Or to attach the entire log, switch to an open Finder window and:
    -Navigate to your ~/Library/BackJack5/Log folder
    -Attach the 'BackJack Log.bjlog' file to your reply email

If this doesn't solve your problem, please visit our Help Me page for more assistance. 
DateFriday, December 3, 2010 at 10:05AM |