How do I cancel my Account?

Last Modified:	December 7, 2010
Products Affected:	BackJack 5
Versions:	All
Article:	KB100019

What type of Account is it?

Free Account

Free Accounts cannot be cancelled - they simply expire. After 60 days of inactivity, your account is deactivated and purged. You will receive messages that your Free Account is about to expire. These are automated - please disregard them. To uninstall BackJack5, follow the directions on this page: http://www.backjack.com/uninstallingbackjack/

Thank you for your interest in BackJack! Please keep us in mind for future use and/or if you know of any other Mac users who could benefit from our valuable service.

Paid Yearly Subscription

NOTE: If you cancel your account within 30 days of subscription, you will receive a full refund under our 30-day Money-Back Guarantee.

To cancel your Version 5 account, go to www.MyBackJack.com and uncheck Auto-Renew:

1. Go to www.MyBackJack.com and login to your account.
2. Click on "Settings" under the "Account" heading.
3. Uncheck the box marked "Automatically Renew Subscription on <Month, Day, 20XX>."

You subscription will not be renewed and your files will be purged when your subscription expires. You will begin receiving email messages that your account is about to expire 30 days before your expiry date. These are automated - please disregard them. To uninstall BackJack5, follow the directions on this page: http://www.backjack.com/uninstallingbackjack/

Thank you for your business! Please let us know if you need any assistance unsubscribing or uninstalling.