Automatic Backups are set but are not running

Last Modified:	November 16, 2010
Products Affected:	BackJack 5, Mac OSX 10.5, 10.6
Versions:	All
Article:	KB100002

Symptoms

• You no longer receive confirmation emails.
•  You check your BackJack log and it's been too long since the last backup

Resolution

Check your automatic backup schedule

1. Make sure that the "Automatically Backup at" box is checked.
2. Make sure that your schedule is set the way you want it.

If the schedule is set correctly

make sure that your Mac is awake when BackJack is scheduled to back up...

1. Open the System Preferences. This is usually on the dock.
2. Open Energy Saver.
3. At the bottom right of the Energy Saver window is a button labeled 'Schedule'
4. Check the box "Start up or wake". Set it match your BackJack automatic backup schedule
   
   Note: If you are using a MacBook, don't close the lid
    
5. Click OK

and make sure that your Mac is logged in when BackJack is scheduled to back up

1. Set up Automatic login. Open the System Preferences.
2. Open Accounts. Click on Login Options. You may have to unlock this page.
3. Select your Username from the "Automatic login" drop down menu
4. Enter your password and click OK.

If the schedule is set correctly and your Mac never goes to sleep 

don't log out.

If the problem is still not solved, see this article on Reconfiguring BJAutoLaunch5